FAQs

It means less downtime, fewer tech surprises, and a proactive team that solves problems before they interrupt your day. We keep things running while you stay focused on growth.

Not at all. You retain visibility and ownership. We simply take care of the day-to-day support, monitoring, and maintenance so your business stays productive.

Yes. Smaller teams often feel the pain of IT problems more intensely. Even one hour of downtime can have an outsized impact. A well-managed system keeps you moving.

A part-time IT person or ad-hoc help can keep the lights on, but we provide structure, strategy, and accountability. Our clients stop reacting to problems and start planning for growth. We bring tools, processes, and deep expertise that turn IT into a business advantage.

Yes. We offer flexible options for businesses that want to start small or only need help in specific areas. Whether it is a project, an assessment, or a targeted fix, we meet you where you are and build from there.

No. We support speed by giving you a solid foundation. Our job is to remove friction, not create it. You get responsive support, smart automation, and clear next steps so your team can move fast and stay focused.

Yes. The cloud can reduce capital expenses, improve reliability, and give you flexibility without needing a full IT department.

Yes. We specialize in cleaning up and optimizing existing cloud environments. You do not have to start over, and you do not have to stay stuck.

Yes. We translate complex cloud bills into plain language, identify waste, and help you choose services that match your business needs and budget.

Yes. Small businesses are targeted more often than large ones because they are seen as easier to compromise. We protect your data as if your business depends on it, because it does.

No. We design solutions that run quietly in the background. You stay protected without added steps or frustration for your staff.

We follow a proven response plan, act quickly to contain the damage, and work closely with you to recover. You will not be left guessing.

Yes. We identify and fix speed issues caused by outdated equipment, poor configuration, or overloaded networks.

We create seamless, secure connectivity across all your offices. Your systems work as one, no matter where your people are.

Yes. We assess your current setup and install the right equipment to ensure speed, security, and reliability.

Yes. We begin with a Technology Discovery session to identify needs, eliminate waste, and lay out a roadmap based on your goals and budget.

We do not sell hardware or software. Our advice is unbiased and based entirely on what works best for your business.

Typically 12 to 24 months. We provide a clear path with achievable steps so you are not reacting to problems but planning for success.

It should run automatically, encrypt your data, store it securely in multiple places, and be tested regularly for fast recovery.

Yes, if the system is set up properly. We do not just back up your data. We make sure you can actually get it back when it matters.

No. The cost is far less than the damage caused by lost data. We offer affordable options that match your risk profile and business needs.

Most internal teams are focused on daily operations. BACS brings an external perspective, proven methodologies, and deep experience to help accelerate innovation and deliver measurable outcomes.

Yes. Our technology discovery engagements are designed to evaluate what is working, what needs refinement, and where there are gaps. Our goal is clarity, not upselling.

Yes. We specialize in stakeholder alignment, change readiness assessments, and practical implementation roadmaps that balance vision with on-the-ground reality.

We focus on real applications of AI that improve operations, decision-making, and customer engagement. If AI is not the right fit, we say so.

We do both. We can implement off-the-shelf tools or build custom models aligned with your data, business processes, and compliance needs.

We conduct a structured analysis of high-friction workflows, evaluate risk and ROI, and provide a prioritized roadmap for automation that delivers value early.

Yes. Our approach focuses on constructive risk assessment and practical next steps, not fear tactics or blame.

We are experienced with U.S., EU, and international compliance frameworks including HIPAA, GDPR, and CCPA. We design unified policies and processes to support multi-jurisdiction operations.

Yes. We offer focused engagements such as penetration testing, risk remediation, compliance readiness, and security architecture design.

Yes. We specialize in rescuing complex migrations and realigning them with performance, budget, and governance goals.

Yes. We build clear cost models, identify overspending, and recommend optimizations that align with business outcomes and financial objectives.

Yes. We create governance frameworks, standard operating procedures, and integration strategies across Azure, GCP, and hybrid environments.

We focus on pre-implementation planning, stakeholder workshops, phased rollouts, and continuous alignment to business needs. This prevents delays and cost overruns.

Yes. We perform ERP utilization audits and help teams unlock functionality, improve data use, and streamline processes without starting from scratch.

Yes. We assign experts who understand your vertical and bring experience with the systems, regulations, and operating models specific to your business.

Engagements range from six weeks for assessments to six months or more for full implementations. We scale to your timeline and priorities.

We adapt to your internal structure. Some clients want us to augment, others prefer us to lead. We co-design the engagement model with you.

Yes. We provide anonymized case studies that demonstrate how we have solved challenges similar to yours, with measurable results.

We deliver documentation, training, and handoff materials to ensure sustainability. We also offer optional support for rollout and follow-up.

Yes. We offer both, depending on the nature of the work. Our goal is to make costs predictable and outcomes measurable.

Yes. We use your existing data to uncover patterns, identify risks early, and help you make informed choices that keep pace with your growth.

No. We bring the tools, models, and expertise. You get clear insights and recommendations without needing to build a new department.

Yes. We assess, prioritize, and improve operations while keeping your business running. Our AI models focus on cost reduction, better forecasting, and fewer last-minute surprises.

Yes. We can work with the systems and data you have now, and help you gather what is missing along the way. You can start small and scale the solution as you grow.

Yes. We use AI to help you serve more customers without losing the personal touch. From automated recommendations to smart chatbots, we help you deliver better experiences with fewer resources.

Yes. These tools work across industries. Whether you sell software, services, or physical goods, personalization can improve conversion, retention, and satisfaction.

Yes. We help you identify where automation can save time, reduce errors, and free up your team to focus on higher-value work.

We start with a readiness check and only recommend automation when it aligns with your team and tools. You get smart, phased implementation that supports your growth, not complexity for its own sake.

Yes. We help you avoid shiny object syndrome and build a roadmap based on where you are now and where you are headed. Every recommendation is tied to a business outcome.

We use a mix of business impact, technical feasibility, and time-to-value. The result is a roadmap that starts with quick wins and builds toward scalable systems.

Yes. We implement IAM systems that make it easy to onboard, offboard, and manage access by role. You reduce risk and save time without micromanaging every login.

No. We design solutions that match your scale and grow with you. You get enterprise-level security without the overhead.