The Olander Company

Artificial Intelligence (AI) consulting is a professional service provided by experts in the AI field, aiming to help organizations optimize their operations through the adoption and integration of AI technologies. This service often covers key areas such as strategy, implementation, adoption, and ongoing support to ensure the successful implementation of AI across your business processes.

The primary role of AI consultants is to analyze and assess your current business processes to identify areas where AI technologies can be applied to improve efficiency and productivity. After the assessment, they will work with you to develop a tailored AI strategy that aligns with your organizational goals and objectives.

During the implementation phase, AI consultants will collaborate with your team to ensure a smooth integration of AI technologies into your existing systems, including training your employees on best practices and educating them on the implications of AI adoption. They will also provide valuable insights on selecting the right AI tools and platforms that meet the specific needs of your organization, such as Microsoft Copilot or Salesforce Einstein.

In the adoption phase, AI consultants will continuously monitor and fine-tune AI solutions deployed within your company, ensuring they deliver the expected results and remain aligned with your overall business objectives. They will also provide ongoing support, addressing changes in your business environment and adapting the AI solutions to maintain optimal performance.

AI consulting services not only focus on implementing AI solutions but also address the ethical and responsible use of AI technologies, ensuring that these tools align with your corporate values and adhere to relevant laws and regulations. With their expertise and guidance, you can harness the full potential of AI securely and responsibly, driving your business toward success in the AI-driven era.

How long will it take for a distant IT company to show up? Will The Olander Company be high on their priority list? Probably not.

This is unacceptable—every minute of downtime costs The Olander Company in productivity. Their IT service company should always treat their problems with a sense of urgency.

By working with a local IT company, The Olander Company can have their issues resolved promptly, which prevents IT interruptions and downtime.

The Olander Company’s business is unique, and they shouldn’t settle for a one-size-fits-all approach. Remote IT support providers implement generalized solutions because it’s easy.

With a local IT company that can meet with The Olander Company to learn about their operations and goals, they’ll receive the personalized attention they deserve.

Just like response times, it’s important to know that resolution times for logged support tickets will be prompt.  Both response and resolution times are shorter when The Olander Company has a local IT company in their local area that’s invested in their success

“We wanted somebody that had the knowledge and track record that we could be comfortable with,” says David. “We certainly found that with BACS Consulting Group. They’ve been really great at delivering fast response times.”

In addition to offering fast local support, BACS Consulting Group also provides assistance to The Olander Company’s remote business locations in Rancho Cordova, CA, and Woodinville, WA. This comprehensive availability of high-quality IT support is exactly what The Olander Company wanted from their IT partner.

The first project that BACS Consulting Group assisted The Olander Company with was the migration of their ERP systems.

“We have a very complex environment,” says David. “We were spending so much time and energy trying to manage that, we wanted to partner with somebody we could rely on to help navigate all those challenges.”

Enterprise Resource Planning (ERP) systems handle the management of core business processes, in real-time, using a combination of various software and technology.

An ERP system is a class of enterprise software that will ease the real-time management of data from across the different departments of an organization. These may include:

• Sales
• Purchases
• Accounting
• Manufacturing

ERP software systems will greatly simplify individual functions throughout the organization by automating them. ERP systems will also keep track of the organization’s business resources. As beneficial as solutions like these are, there’s still the challenge of having to implement them, especially when moving to the cloud.

A cloud migration can be a very complicated process. An improperly managed migration can result in a range of negative consequences:

• During the transition, the business could permanently lose key data with no backup or redundancies to replace it.
• The migration, already expensive, could take longer than expected and add additional downtime to the staff’s work life.
• Once it finally gets installed and launched, the platform is overly complicated and difficult to learn, leading to more downtime for the staff.

An error-prone process like this requires expert planning and management—The Olander Company trusted BACS Consulting Group to manage it for them. Our team assessed The Olander Company’s needs and carefully planned their cloud migration to make sure there were no errors and no unnecessary downtime.

“They have a systematic approach,” says David. “They came out, they met with us, they understood our problems.”