Working With Us

Mike was awesome. My computer had gotten malware on it. I called BACS at 7pm on a Saturday night. He picked it up and fixed it in two hours and I had my computer by 10:30 p.m. on Saturday. He rocks!

Quick same day response and completed the uninstall next day.

I really like that he didn't make me wait on the phone while he was working on my PC. Once he was finished, he called and said my PC was good to go. This made the user experience seem super smooth. Thanks for putting spell check in the survey feedback.

BACS saved me again! I have come back to them for help with my small business probably half a dozen times over the last few years and they are always so professional and reliable.

Eugene and Juan were incredibly helpful. Thank you for all the follow up and prompt response! Always a pleasure working with you all.

Wonderful support and efficiency completing tasks!

As I mentioned previously when the data from my old hard drive was transferred to my new hard drive none of the photos and none of the pdfs were transferred. I did not discover this for 3 months until I went to look for a photo. I am glad that I found this error and that Fernando and Jeremy were able to transfer the photos and the pdfs from my old hard drive to my new hard drive.

I needed help in converting my computer E-mail system so that I could use it with Microsoft Exchange and sync with my cell phones. This is quite a complicated process and Jeremy worked very hard to set it up correctly. Everything worked as promised when he was done so I’m quite happy.

Their tech’s work was brilliant, I completely trust them and will recommend them to anyone who needs computer help.

Thanks, Thomas! Apologies for reporting- the phishing simulations usually come later in the month. Thanks so much!

If I ever have a computer problem again, I know that they will be the first people I contact. Not only are they less expensive than lesser services, they are both dedicated and helpful.

Eugene was awesome! He was patient and walked me through the process to setup my docking station.

Sarah is always very responsive and goes the extra mile to help!

My computers needed many updates but wasn't listing them so Daniel was helpful in finding them.

I wanted to reach out and say a big “Thank You” to BACS for helping with our security crisis here. It was a very scary time for us. I felt that your team truly understood that urgency, and I think we nailed the problem. I appreciate that more than you know. It means the world to truly have some I.T. experts in our corner.

Thanks for your quick and thorough help, Juan!

When computer difficulties or changes arise, you just want a service that does what they set out to do. This is one company that actually achieves that goal.

Daniel was very efficient and fast to respond. He communicated effectively and made the entire process very simple.

Support was great, and timely addressed all requests!

My experience with the Techs at BACS was fantastic. They diagnosed and repaired the issue in less than 30 minutes, with no loss of data. Awesome.

So quick to help and didn't even shame me for making an embarrassing phishing 101 mistake. THANK YOU BACS!

Sarah was a pleasure and helped perfectly, timely and efficiently. Thank you for your support and time, it was appreciated.

This was the second time I have interacted with this tech and he was awesome both times! He knew exactly how to solve my problem and do it quickly.

Juan was great! Thank you so much.

Always fast and fantastic!!

Oscar was amazing. He understood exactly what needed to be done regarding the new Hubspot email requirements. He was patient and responsive when I called back. I give 5 stars for awesome support.

Super responsive - thank you!