Working With Us

Sarah is always very responsive and goes the extra mile to help!

I really like that he didn't make me wait on the phone while he was working on my PC. Once he was finished, he called and said my PC was good to go. This made the user experience seem super smooth. Thanks for putting spell check in the survey feedback.

Kaci helped me to determine that an email I received was fraudulent. Somehow it made it through the screening system.

Mike was awesome. My computer had gotten malware on it. I called BACS at 7pm on a Saturday night. He picked it up and fixed it in two hours and I had my computer by 10:30 p.m. on Saturday. He rocks!

Wonderful support and efficiency completing tasks!

Sarah was a pleasure and helped perfectly, timely and efficiently. Thank you for your support and time, it was appreciated.

I’ve dealt with other IT consultants, and BACS is far superior. Their people are highly knowledgable and they really go the extra mile for clients.

Juan was great! Thank you so much.

Oscar was amazing. He understood exactly what needed to be done regarding the new Hubspot email requirements. He was patient and responsive when I called back. I give 5 stars for awesome support.

BACS saved me again! I have come back to them for help with my small business probably half a dozen times over the last few years and they are always so professional and reliable.

Daniel was very efficient and fast to respond. He communicated effectively and made the entire process very simple.

Their tech’s work was brilliant, I completely trust them and will recommend them to anyone who needs computer help.

My experience with the Techs at BACS was fantastic. They diagnosed and repaired the issue in less than 30 minutes, with no loss of data. Awesome.

Eugene and Juan were incredibly helpful. Thank you for all the follow up and prompt response! Always a pleasure working with you all.

If I ever have a computer problem again, I know that they will be the first people I contact. Not only are they less expensive than lesser services, they are both dedicated and helpful.

So quick to help and didn't even shame me for making an embarrassing phishing 101 mistake. THANK YOU BACS!

Eugene was awesome! He was patient and walked me through the process to setup my docking station.

When computer difficulties or changes arise, you just want a service that does what they set out to do. This is one company that actually achieves that goal.

I needed help in converting my computer E-mail system so that I could use it with Microsoft Exchange and sync with my cell phones. This is quite a complicated process and Jeremy worked very hard to set it up correctly. Everything worked as promised when he was done so I’m quite happy.

As I mentioned previously when the data from my old hard drive was transferred to my new hard drive none of the photos and none of the pdfs were transferred. I did not discover this for 3 months until I went to look for a photo. I am glad that I found this error and that Fernando and Jeremy were able to transfer the photos and the pdfs from my old hard drive to my new hard drive.

Thanks, Thomas! Apologies for reporting- the phishing simulations usually come later in the month. Thanks so much!

Support was great, and timely addressed all requests!

My computers needed many updates but wasn't listing them so Daniel was helpful in finding them.

Quick same day response and completed the uninstall next day.

Always fast and fantastic!!

Thanks for your quick and thorough help, Juan!

Super responsive - thank you!